Quality of service

Providing a professional and high quality service

We are committed to responding to your needs by providing you with appropriate help and advice. We will take all your concerns seriously and explain what will be done to address them, including whether or not any further action will be taken and why.

Information available on this website:

• Force vision
• Police Performance Assessment Framework (PPAF) data. Do you want to know more about the performance of your local police force? PPAF gives a breakdown of how we are performing in various elements of policing. Click here to view the most up to date PPAF results.
• Information on local policing summaries (which cover the aims, objectives and priorities of the force and the police in the area in which you live.  The summaries also provide information on performance and relevant contact details).