Information centre
Customer Satisfaction Surveys
GMP, and all police forces in England and Wales, conduct surveys with people who have recently come into contact with the police. In particular we survey those who have experienced a burglary, vehicle crime, violent crime or a racist incident as well as those who have been involved in road traffic collisions.
The results of the surveys are used to improve the service that we provide to our customers in the future.
The surveys are telephone interviews and are conducted by an independent market research company called Maven Research. Maven Research are based in High Wycombe, however, the majority of the interviews are conducted from their call centre in Newcastle Upon Tyne.
If you would like any further information about the surveys, please contact Gemma Banks on 0161 856 2423 or Sarah Duffin on 0161 856 1184.
The results of the surveys are used to improve the service that we provide to our customers in the future.
The surveys are telephone interviews and are conducted by an independent market research company called Maven Research. Maven Research are based in High Wycombe, however, the majority of the interviews are conducted from their call centre in Newcastle Upon Tyne.
If you would like any further information about the surveys, please contact Gemma Banks on 0161 856 2423 or Sarah Duffin on 0161 856 1184.
