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Please note: we must receive your appeal within 28 days of the date of the letter sent to you giving you of the outcome of the investigation into you complaint.
Please do not use this form to report an incident or crime, and please do not include any sensitive or confidential information.
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To understand how your data is collected and handled, read our privacy notice.
Your privacy is important to us. This Privacy Notice explains how Greater Manchester Police (GMP) processes personal data. It also outlines the steps we take to ensure that personal data is protected and describes the rights individuals have in relation to the data we process.
Personal data is any data that can be used to identify a living individual, on its own or in combination with other available information. References to names, identification numbers and location data would all be personal data. Processing means anything we do with the data and includes collecting, storing, and sharing.
The use and disclosure of personal data is governed in the United Kingdom by the Data Protection Act 2018 (the Act).
Under the Act the Chief Constable of Greater Manchester Police is registered as the controller for any personal data processed by GMP. In the rest of this privacy notice, the Chief Constable of Greater Manchester Police is referred to as we or us.
The contact details for our Data Protection Officer are given at the end of this notice.
Information Compliance and Records Management Unit manages GMP’s data protection compliance and can be contacted by telephone on 0161 856 2529, or via email firstname.lastname@example.org.
GMP collects personal data from a range of sources in the course of the exercise of its statutory Law Enforcement functions. We also process personal data that is collated in the course of our administrative functions, for example staff administration, procurement, property management, advertising and media.
The personal data we collect and use will include personal data and special category personal data.
Types of personal data we process may include information such as;
Special category personal data may include:
GMP will only use the minimum amount of personal information necessary to carry out a particular activity.
See the Covid-19 privacy notice for more information about how we may seek to collect and hold additional information about you in relation to the challenges we are all facing during the Coronavirus pandemic.
In order to carry out our functions, we process information relating to a wide variety of individuals including:
We also process data relating to existing and former members of staff.
Information is likely to be held in various forms, including electronically in emails and in GMP's electronic filing system and databases as well as in paper-based records. It may also be held in other electronic forms such as CCTV.
We collect personal data from a variety of sources, including:
GMP processes personal data for law enforcement purposes as outlined in Part 3 of The Data Protection Act 2018 which are the purposes of the prevention, investigation, detection or prosecution of criminal offences or the execution of criminal penalties, including the safeguarding against and the prevention of threats to public security. We also process data for the purposes of safeguarding National Security, including National Security Vetting for Met staff.
The legal basis for processing law enforcement data is that it is necessary for the performance of functions. GMP's functions are established in the main under the Police and Criminal Evidence Act 1984 and the Police Act 1996, The Police Reform Act 2002 and include any powers or duties conferred by an enactment, and include:
We will only use personal information when the law allows us to and where it is necessary and proportionate to do so.
We may also process data for non-law enforcement purposes as outlined in Part 2 of The Data Protection Act 2018, such as when we recruit and vet potential employees, for staff administration, managing media relations and when we provide educational programmes and support. Where we process data for non-law enforcement purposes, the processing is likely to be based on the following grounds:
Where we process special categories of personal data, we will do so in accordance with the specific conditions of processing set out in the Data Protection Act 2018. It is likely that we will use special category data in the following circumstances:
Occasionally GMP may ask for your explicit consent in order to lawfully process your data. This will only happen in specific and limited circumstances and won’t usually be relevant to law enforcement data. When we do require consent, we will explain clearly what we are asking for and how we will use it. Consent must be freely given, specific and informed and there must be a genuine choice about offering your data. Where we are processing data based on your consent, you have the right to withdraw that consent at any time.
When we ask for your consent, we will specify why we want your data, and what we are going to do with it, how long we will keep it for and the steps we will take to delete it. We will also explain how you can withdraw consent.
GMP keeps personal data for as long as is necessary for the particular purpose or purposes for which it is held. Personal data which is placed on the Police National Computer is retained, reviewed and deleted in accordance with the agreed national retention periods which are subject to periodic change.
Other records containing personal data relating to intelligence, digital media, custody, crime, firearms, child abuse investigations, domestic violence and other non-policing activities (such as Human Resources information) will be retained in accordance with the NPCC endorsed guidance on the Management of Police Information (MoPI) 2006, (this can be found on the College of Policing’s website www.app.college.police.uk). GMP follows the National Retention and Disposal Schedule, (this can be found on the National Police Chief’s Council website www.npcc.police.uk).
The sharing of data is a primary business function. For example, it may be necessary to share data with:
GMP takes steps to ensure that any disclosures of personal data, however obtained, comply with the provisions of the Data Protection Act 2018 and General Data Protection Regulations. This includes ensuring that any disclosures are necessary and proportionate. Disclosures will be made on a case-by-case basis, using the personal data appropriate to a specific purpose, and with necessary safeguards in place.
Where you have provided your personal data to us for the purposes of the police constable recruitment process, your data, including biographical monitoring information, will be shared with the College of Policing.
It will be stored on their secure network or within their Assessment Information Management System (AIMS). From this information, your name, email address and candidate reference number will be uploaded to the new online assessment platform for constable recruitment and shared with the third party provider hosting the system in order to progress your application virtually.
Some of the bodies or individuals to which we may disclose personal information are situated outside of the European Union (EU). If we do transfer personal data to outside of the EU, we undertake to ensure that there are appropriate safeguards in place to certify that it is adequately protected as required by the legislation.
We will also disclose personal information to other bodies or individuals when required to do so by, or under, any act of legislation, by any rule of law, and by court order.
The security, confidentiality and integrity of your data is important to us.
We comply with our legal obligations regarding security, relevant parts of the ISO27001 Information Security Standard, and where appropriate the College of Policing Authorised Professional Practice guidance on Information Assurance.
In addition, we limit access to your personal information to those employees, contractors and other third parties who have a business need to know. They will only process your personal information on our instructions.
We ensure that appropriate policy, training, technical and procedural measures are in place, including audit and inspection, to protect our manual and electronic information systems from data loss and misuse.
No, you will not be subject to decisions that will have a significant impact on you based solely on automated decision-making, unless we have a lawful basis for doing so and we have notified you. If you have any questions about automated decision-making or automated profiling you can raise them using the contact details in this privacy notice.
Under the Data Protection Act 2018 you have a number of rights that you can exercise in relation to the data we process about you. Under certain circumstances, by law you have the right to:
The right of erasure does not apply if we are processing your personal data:
Any objection must be on grounds relating to your particular situation. If you want to exercise your right to object you can do so using the contact details in this privacy notice.
You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we are allowed under the law to charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we can refuse to comply with the request in such circumstances.
We sometimes need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.
Further information about these rights can be found within the Data Protection Act 2018 and on the Information Commissioner’s Office website: www.ico.org.uk
To exercise any of these rights please contact the Information Compliance and Records Management Unit at: email@example.com, telephone: 0161 856 2529, or via post:
Information Compliance and Records Management Unit Greater Manchester Police Information Services BranchOpenshaw Complex Lawton Street Manchester M11 2NS
This section explains:
We will treat information you provide to us in using this website treated in confidence and we will not disclose it to third parties unless we are required to do so by law, or as explained in this privacy notice.
We gather information about site usage to help the development and improvement of services to the public, and to protect the integrity of our systems from malicious users. We also gather information through the various functions available on the site that allow you to provide us with information (such as online forms and the live-chat function) for the purposes described later in this privacy notice. At the moment this information consists of:
A 'cookie' is a piece of information stored on your computer which allows web servers to collect information from your visit to this website. It saves a small amount of data to your computer, which the website then uses on repeat visits.
We use the following cookies on the website for the reasons explained below.
Google Analytics sets the following cookies:
If you don't want to send information to Google Analytics, you can use Google's opt-out browser add-on or you can configure your browser to enable you to choose which cookies you allow to be created.
We use session cookies to enable us to identify requests from the same browser during a limited time window, and provide a way to remember page changes, or item or data selection, for the duration of that session.Session cookies are essential for the website to operate and are set upon your arrival to the site. These cookies are deleted when you close your browser.
GMP tries to meet the highest standards when processing personal data. We take complaints very seriously. If you have any concerns about the way that we have handled your personal data please bring it to the attention of our Data Protection Officer via the following means:
Telephone: 0161 856 2529;
Or via post:
The Data Protection OfficerInformation Compliance and Records Management UnitGreater Manchester PoliceInformation Services BranchOpenshaw ComplexLawton StreetManchesterM11 2NS
You are also able to submit complaints to the Information Commissioner’s Office:
The Information Commissioner's OfficeWycliffe HouseWater LaneWilmslowCheshireSK9 5AF
Telephone: 08456 30 60 60 or 01625 54 57 45
Date of last update and changes
The date of the letter you received from us telling you the outcome of the investigation.
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