Receiving complaints is a valuable way for us to learn and improve. Find out what qualifies as a complaint, when you should make one and the best way to do it.
Who can I make a complaint about?
You can complain about anyone employed by the police, from officers to members of staff. You don’t have to know their name or shoulder number, if you can give us a detailed description of what happened we can look into it.
You can also make a complaint about the way a particular case was handled, the quality of a police station, or just the force in general.
To make a complaint about a force chief constable, please contact the Mayor's Office.