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If you’ve received a seizure notice because your vehicle was seized on the belief that it was being driven without a driving licence or valid insurance, go to our seized vehicles page to find the right information.
Here, you'll find information on what to do if your vehicle was impounded by the police because it was:
If your vehicle has been recovered and is being kept at one of our recovery operator pounds you'll receive a notice letter when it's ready for collection if you're registered as the current keeper on the DVLA's records.
This means either:
We won't accept a student or employer’s ID.
You should produce a valid full vehicle registration document (V5C) in your name together with proof of address. (You may be required to provide further evidence of purchase or ownership.)
If you have a V5C/2 new keeper supplement, you'll need to apply for a V5C before you can collect your vehicle.
If a vehicle ‘in trade’ has been driven on the road without a valid trade licence displayed it must be registered to the owner immediately. The staff at the police station can send the relevant documents to DVLA on your behalf.
Unless the vehicle is being removed from the pound on a recovery truck it will need either:
If you don't have a valid insurance policy you can't drive the vehicle on the road. You'll have to remove it from the pound on a recovery truck.
If the legal owner of the vehicle can't go to the pound in person then someone else can collect on their behalf.
The person collecting the vehicle on your behalf must bring with them the documents listed above and also:
If you want to get property from the impounded vehicle, but not the vehicle itself, you need to bring proof that you're the vehicle's owner or registered keeper (a V5C or V5C/10).
Someone else can collect on your behalf. They need to bring:
Please note, if the vehicle is badly damaged it might not be possible to get into it to remove property.
If your vehicle has been issued with a PG9 prohibition notice, isn’t roadworthy or won’t start, you need to arrange for a fully trained, equipped and insured vehicle recovery operator to collect it at your own expense.
We don’t allow vehicles to be repaired while they’re at the pound (this includes changing tyres, repairing windscreens or jump starting).
If you're a recovery operator collecting a vehicle from the pound you must:
Bring a set of keys, in case the driver didn't leave the keys in the vehicle.
If the vehicle was in a collision and you’re not sure it’s roadworthy, consider having it recovered by a professional recovery operator.
We highly recommend taking your vehicle to a garage for a safety check if you’re getting it back after it’s been stolen.
The police, including all pound staff, can't advise on whether your vehicle is roadworthy.
If your vehicle doesn’t have correct number plates and you’re planning on driving it, you must bring valid replacement plates when you collect it.
If you’re driving under a provisional licence you must bring someone who:
Make sure you have L plates on the vehicle.
Statutory charges apply to most vehicles removed to a pound, depending upon the reason for removal.
These charges are set by government, not the police, and vary depending on the weight and condition of the vehicle.
In most cases where the vehicle is not badly damaged or off the road, the charges will be:
Please note, the daily storage charges start from midday the day after the vehicle was seized.
Pounds are generally open from 9am to 4.30pm.
Acceptable payment methods vary but the following are normally accepted:
If you don’t want to reclaim your vehicle, this is called 'disclaiming', you should contact the pound and let them know. The pound will then send you a 'Torts' letter for you to sign and your vehicle will be disposed of straight away, by scrapping or by sale at auction.