Quickly exit this site by pressing the Escape key Leave this site
We use some essential cookies to make our website work. We’d like to set additional cookies so we can remember your preferences and understand how you use our site.
You can manage your preferences and cookie settings at any time by clicking on “Customise Cookies” below. For more information on how we use cookies, please see our Cookies notice.
Your cookie preferences have been saved. You can update your cookie settings at any time on the cookies page.
Your cookie preferences have been saved. You can update your cookie settings at any time on the cookies page.
Sorry, there was a technical problem. Please try again.
This site is a beta, which means it's a work in progress and we'll be adding more to it over the next few weeks. Your feedback helps us make things better, so please let us know what you think.
A GMP call handler went the extra-mile when faced with the report of a theft of items from a car.
A call came into the OCB team regarding a report of a theft from a vehicle. A mother had stored her son’s birthday presents in there ready for the next day, but she woke in the morning to find her car had been broken into and the presents had been taken.
Saddened by the mother’s story, the call handler wanted to see what else we could do to help. A quick whip-round was organised across the branch and they managed to raise £150 in 10 minutes. Replacement presents, a cake and birthday card were bought from a local supermarket.
Two officers visited the boys’ house on his birthday to deliver the presents, and after a disappointing start to his birthday, he ended it with a smile.
Often reports are taken, allocated and call handlers don’t hear about the outcome or the next stages of each call they take, but luckily this story had a nice ending and everyone was able to see the delight in the boy’s face from the pictures taken.