Current timestamp: 22/03/2023 19:14:37
AgeAlertAnonymousAppealsApplicationsApply Or RegisterArea OutlineArrow DownArrow LeftArrow RightArrow UpAutomatic DoorsBack ArrowBusinessCalendarCashArrow DownArrow LeftArrow RightArrow Down[Missing text '/SvgIcons/Symbols/Titles/icon-chrome' for 'English (United Kingdom)']ClockCloseContactDirectionsDocumentDownloadDrawDrugExpandExternal LinkFacebookFb CommentFb LikeFiletype DefaultFiletype DocFiletype PdfFiletype PptFiletype XlsFinance[Missing text '/SvgIcons/Symbols/Titles/icon-firefox' for 'English (United Kingdom)']First AidFlickrFraudGive FeedbackGlobeGuide DogHealthHearing ImpairedInduction LoopInfoInstagramIntercom[Missing text '/SvgIcons/Symbols/Titles/icon-internet-explorer' for 'English (United Kingdom)']LaptopLiftLinkedinLocal ActivityLoudspeakerLow CounterMailMapMap PinMembershipMenuMenu 2[Missing text '/SvgIcons/Symbols/Titles/icon-microsoft-edge' for 'English (United Kingdom)']Missing PeopleMobility ImpairmentNationalityNorth PointerOne Mile RadiusOverviewPagesPaper PlaneParkingPdfPhonePinterestPlayPushchairRefreshReportRequestRestart[Missing text '/SvgIcons/Symbols/Titles/icon-rotate-clockwise' for 'English (United Kingdom)']Rss[Missing text '/SvgIcons/Symbols/Titles/icon-safari' for 'English (United Kingdom)']SearchShareSign LanguageSnapchatStart AgainStatsStats And Prevention AdviceStopSubscribeTargetTattosTell Us AboutTickTumblrTwenty Four HoursTwitterTwitter LikeTwitter ReplyTwitter RetweetUploadVisually ImpairedWhatsappWheelchairWheelchair AssistedWheelchair ParkingWheelchair RampWheelchair WcYoutubeZoom InZoom Out

Quickly exit this site by pressing the Escape key Leave this site

Skip to main content

Skip to main navigation

Welcome

This site is a beta, which means it's a work in progress and we'll be adding more to it over the next few weeks. Your feedback helps us make things better, so please let us know what you think.

Show me the site

Greater Manchester Police logo

Search this website

Main navigation menu

  • Report

    Back to Report

    • Crime
    • Domestic abuse
    • Rape, sexual assault and other sexual offences
    • Road traffic incident
    • Report antisocial behaviour
    • Missing person
    • Fraud, bribery or corruption
    • Civil disputes
    • Lost or found property
    • Lost or stolen vehicles
  • Tell us about

    Back to Tell us about

    • Tell us about possible terrorist activity
    • How to tell us about something you've seen or heard
    • An existing case or report
    • A procession or event you are planning
    • Filming
    • Abnormal vehicle load
  • Apply or register

    Back to Apply or register

    • Careers
    • Charity collection licences
    • Compensation for victims of crime
    • Firearm, shotgun or explosives certificate
    • Attend a misconduct hearing
  • Request

    Back to Request

    • Your fingerprints
    • Information: about the police, about yourself or someone else
  • Thanks and complaints

    Back to Thanks and complaints

    • Complaints
    • Say thanks
    • Feedback about the website
  • Your area

Breadcrumb

  1. ...
  2. News

Police in Greater Manchester are urging the public to think before dialling 999 for non-emergency matters and instead report online ahead of the bank holiday weekend

Main article content

Navigation

News

14:59 30/04/2021

Recently the force has seen a large increase in operational demand, which has resulted in huge rises in 999 calls.

Last weekend (24/25 April 2021) almost a thousand more 999 calls were made to the force, compared to the same weekend last year.

Unfortunately too many of these calls were not emergencies.

One call included a man dialling 999 after he had put fuel in his vehicle but did not have the means to pay as he had left his wallet at home. Others included someone ringing to report a car indicator that had been flashing for an hour with no occupant in the vehicle and also a man ringing to report a set of temporary traffic lights that weren't working.

Tying up the emergency line in this way stops us from responding to people whose lives are in danger.

Non-emergency reports can be made with relative ease by visiting GMP's website so, ahead of the bank holiday weekend, the message from police is clear: If it's not 999, report it online.

Online reports can be made by visiting GMP's website and clicking the 'Report' button on the homepage. This will then give you lots of options including anti-social behaviour, road traffic incidents and lost or stolen vehicles.

For anyone having difficulty using the system, there is a live chat function located in the bottom right of the screen where you can talk to us online.

Chief Superintendent Paul Clements, Head of GMP's Operational Communications Branch, said: "Ahead of the bank holiday weekend, I am urging Greater Manchester to only dial 999 in an emergency. We receive too many 999 calls that are not emergencies.

"Although I'm sure some of these calls were made with the best of intentions, the stark reality is that by tying up the emergency line with a non-urgent call, you could be harming our ability to answer a cry for help from somebody in desperate need or delay our response to a serious incident.

"Therefore our message this weekend is clear. If it's not 999, report it online.

"Our online reporting services are a convenient and effective way to make non-urgent reports to the police. The service can be easily accessed by visiting the GMP website and clicking on the reporting button before selecting the option you need.

"Please only call 999 if it's an emergency."

Share

Is there a problem with this page?

Footer navigation

We use cookies on this site to give you a better, more personalised experience.

I'm fine with cookies I'd like to manage the cookies

Greater Manchester Police

  • Contact us
  • Find a police station
  • News
  • Careers
  • About us
  • Campaigns
  • Privacy notice
  • Cookies
  • Terms and conditions
  • Accessibility

Information and services

  • Advice and information
  • Crime prevention
  • Stats and data
  • Accessing information (FOI)
  • Report
  • Tell us about
  • Apply or register
  • Request
  • Say thanks
  • Make a complaint

Partners

  • Partner services
  • Police.uk
  • Ask the Police
  • The Mayor of Greater Manchester
  • Greater Manchester Combined Authority (GMCA)

Follow us on

© Copyright 2023. All rights reserved.