Current timestamp: 02/02/2023 14:41:46
AgeAlertAnonymousAppealsApplicationsApply Or RegisterArea OutlineArrow DownArrow LeftArrow RightArrow UpAutomatic DoorsBack ArrowBusinessCalendarCashArrow DownArrow LeftArrow RightArrow Down[Missing text '/SvgIcons/Symbols/Titles/icon-chrome' for 'English (United Kingdom)']ClockCloseContactDirectionsDocumentDownloadDrawDrugExpandExternal LinkFacebookFb CommentFb LikeFiletype DefaultFiletype DocFiletype PdfFiletype PptFiletype XlsFinance[Missing text '/SvgIcons/Symbols/Titles/icon-firefox' for 'English (United Kingdom)']First AidFlickrFraudGive FeedbackGlobeGuide DogHealthHearing ImpairedInduction LoopInfoInstagramIntercom[Missing text '/SvgIcons/Symbols/Titles/icon-internet-explorer' for 'English (United Kingdom)']LaptopLiftLinkedinLocal ActivityLoudspeakerLow CounterMailMapMap PinMembershipMenuMenu 2[Missing text '/SvgIcons/Symbols/Titles/icon-microsoft-edge' for 'English (United Kingdom)']Missing PeopleMobility ImpairmentNationalityNorth PointerOne Mile RadiusOverviewPagesPaper PlaneParkingPdfPhonePinterestPlayPushchairRefreshReportRequestRestart[Missing text '/SvgIcons/Symbols/Titles/icon-rotate-clockwise' for 'English (United Kingdom)']Rss[Missing text '/SvgIcons/Symbols/Titles/icon-safari' for 'English (United Kingdom)']SearchShareSign LanguageSnapchatStart AgainStatsStats And Prevention AdviceStopSubscribeTargetTattosTell Us AboutTickTumblrTwenty Four HoursTwitterTwitter LikeTwitter ReplyTwitter RetweetUploadVisually ImpairedWhatsappWheelchairWheelchair AssistedWheelchair ParkingWheelchair RampWheelchair WcYoutubeZoom InZoom Out

Quickly exit this site by pressing the Escape key Leave this site

Skip to main content

Skip to main navigation

Welcome

This site is a beta, which means it's a work in progress and we'll be adding more to it over the next few weeks. Your feedback helps us make things better, so please let us know what you think.

Show me the site

Greater Manchester Police logo

Search this website

Main navigation menu

  • Report

    Back to Report

    • Crime
    • Domestic abuse
    • Rape, sexual assault and other sexual offences
    • Road traffic incident
    • Report antisocial behaviour
    • Missing person
    • Fraud, bribery or corruption
    • Civil disputes
    • Lost or found property
    • Lost or stolen vehicles
  • Tell us about

    Back to Tell us about

    • Tell us about possible terrorist activity
    • How to tell us about something you've seen or heard
    • An existing case or report
    • A procession or event you are planning
    • Filming
    • Abnormal vehicle load
  • Apply or register

    Back to Apply or register

    • Careers
    • Charity collection licences
    • Compensation for victims of crime
    • Firearm, shotgun or explosives certificate
    • Attend a misconduct hearing
  • Request

    Back to Request

    • Your fingerprints
    • Information: about the police, about yourself or someone else
  • Thanks and complaints

    Back to Thanks and complaints

    • Complaints
    • Say thanks
    • Feedback about the website
  • Your area

Breadcrumb

  1. ...
  2. News

GMP has recruited 40 additional call handlers into the Operational Communications Branch

Main article content

Navigation

News

10:37 06/10/2021

OCB Recruits 02
Megan Riley and Gavin Stephenson are among recruits to OCB

GMP has recruited 40 additional call handlers into the Operational Communications Branch (OCB).

 

GMP now has 236 full time call handlers - 36 more than at this point last year, representing an 18 per cent increase across the branch.

 

New recruits will join under the leadership of new Chief Superintendent Chris Gibson, who oversees OCB as part of his role in charge of Contact, Demand and Capability for GMP.

 

Chief Supt Gibson recently joined the force from Merseyside Police following the most ambitious senior recruitment process in Greater Manchester Police history, which added 12 new chief superintendents to the force to strengthen leadership and accountability.

 

Following recruitment in May, all handlers have now been trained and were deployed this week.

 

Chief Superintendent Chris Gibson said: "I'm delighted to welcome our new starters into post.

 

"OCB call handlers perform a crucial role for the force and in addition to our live chat and online reporting streams are very often the first point of contact that a victim has with the force.

 

"Calls from victims are our call to action, and this recruitment drive illustrates the positives steps GMP is taking to bolster and improve the force.

 

"Increasing capacity and resilience within OCB will help ensure victims receive a prompt, empathetic and quality service from the very first moment they're in touch with GMP."

 

People can report incidents to GMP online or by using the LiveChat function at www.gmp.police.uk.

 

Alternatively use the 101 number and in an emergency, always dial 999.

Share

Is there a problem with this page?

Footer navigation

We use cookies on this site to give you a better, more personalised experience.

I'm fine with cookies I'd like to manage the cookies

Greater Manchester Police

  • Contact us
  • Find a police station
  • News
  • Careers
  • About us
  • Campaigns
  • Privacy notice
  • Cookies
  • Terms and conditions
  • Accessibility

Information and services

  • Advice and information
  • Crime prevention
  • Stats and data
  • Accessing information (FOI)
  • Report
  • Tell us about
  • Apply or register
  • Request
  • Thanks and complaints

Partners

  • Partner services
  • Police.uk
  • Ask the Police
  • The Mayor of Greater Manchester
  • Greater Manchester Combined Authority (GMCA)

Follow us on

© Copyright 2023. All rights reserved.