Force Contact, Crime and Operations Branch (FCCO)

Greater Manchester Police is the most improved police force in the country – an organisation marching forward to make our region a safer place to live, work and visit.

We’re a force on a journey, learning from our past to take us into a successful future, and we’re already making great strides.

With a new leadership team, we’re making continued investment in our Force Contact Centre to enable us to make a difference right from the first contact people have with us.

As a result, we’ve reduced average 999 answer times to just seven seconds from a 2021 average of one minute 22 seconds.

That’s put us in the top ten of force performance for 999 answer times and eighth nationally in terms of the percentage of calls answered in under ten seconds – the best of any large metropolitan force.

We’ve also placed a fresh focus on crime recording practices with the result that we’re compliant with national crime recording standards. As a force, we now record an average of 30,500 crimes per month, highlighting the increasing trust placed in us by victims of crime.

Our Force Contact Centre is the engine room of GMP and we’re delighted with the work being done to enable us to continue to be a powerful force for good.

We’re looking for hard-working, dedicated individuals to join us in our continued fight to make our region greater.

Apply today and be the difference for GMP.