As part of our Crime Recording and Resolution Unit you will help to protect members of the public and keep them safe.
You’ll do this by using problem-solving skills and accuracy to effectively deal with reports of crime.
The unit provides a 24/7 service to the public, police officers and partner agencies, providing the highest levels of customer service at all times.
Applying a victim-orientated approach is important as you’ll be responsible for providing timely progress updates and co-ordinating officer response.
Working with our team is a great opportunity to use your communication and organisation skills to make a difference within communities across Greater Manchester.
BENEFITS AND TRAINING
Salaries can start from up to £27k.
As a Crime Recording and Resolution Officer in our Force Contact Centre you will also be offered the opportunity to gain a recognised qualification in your first year of employment.
The Level 2 Customer Service Practitioner qualification will help you to perform your role effectively and provide a stepping stone to achieving higher level qualifications if desired. The course is not solely focused on this role so will also improve your general future employments or promotion prospects.
There’s no cost to you, full support is provided and all on and off-the-job training and assessment is carried out during your standard working hours.
All we ask from you is that you commit to staying with the team for at least 14 months and that you join us with a Level 2 qualification in Maths and English. If you haven’t got these qualifications, funding is available to do so with Rochdale Training. You can find further details on: http://www.rochdaletraining.co.uk/App-Functional-Skills
Meanwhile, visit our Pay and benefits page to find out more about what’s on offer for members of our Force Contact Centre at Greater Manchester Police.