Coronavirus (Covid-19): what we need you to do. We're asking you please to only call 999 if it is an emergency and, if you can, use our online services or live chat. If you’re looking for information about the government instruction to stay at home and how that may affect you, you'll find guidance on Gov.uk. We’ll be updating information on our services over the coming days, please check online for those updates.
This is a difficult period and one that everyone has to adapt to and make huge changes to ensure we limit the spread of this virus.
We want to thank you all for your continued support of the ongoing changes we as a force are experiencing and we are extremely grateful to the increasing number of people who are using the Live Chat and online crime recording facilities through our website instead of calling when reporting non-emergency incidents.
Below we've included some useful links and some FAQ's to help the public as we work with the government and partner agencies to tackle the coronavirus.
Chief Constable Ian Hopkins thanks members of the public for their support on Tuesday 31 March 2020 after the announcement of restrictions by the UK Government a week prior.
Protecting you and your safety
Domestic Abuse: an increased risk
COVID-19 is an extremely challenging situation for everyone. We are faced with a rapidly changing environment, with new challenges and different messages every single day.
With families spending more time at home, there is an increased risk of domestic abuse towards both children and adults. Support which has previously been in place has changed for many, and is potentially inaccessible for some.
Domestic abuse remains one of the highest priorities for Greater Manchester Police, and we will continue to adapt our resources and approaches to ensure we are playing our part in protecting the vulnerable members of society.
We're asking people where possible to use our online reporting tools or livechat on our website at https://www.gmp.police.uk/ro/report This enables us to keep our non-emergency number, 101, available for those that need to call us.
Being a good neighbour is important, and communities are rallying around to support each other. However, there may be those who seek to exploit the situation also.
Volunteers working with the health and emergency services will be in possession of the necessary DBS arrangements before commencing placements and will be assigned to roles where indemnity cover is in place. They should all have documentation proving their status.
Community volunteering to provide assistance to those most vulnerable in meeting their daily needs will also be likely in the coming months. If people have doubts about those who are approaching them, and are concerned, we advise that they don’t engage and report serious suspicious behaviour to police. The majority of groups are well intentioned, and will be working through charities or through a local authority and should have proof that they are doing so.
There is additional information and updates regarding fraud on the Action Fraud website. Theft offences should be reported to your local police force.
In the worst case COVID-19 scenario, forces would need to focus on and prioritise emergencies and serious crimes. Domestic abuse is considered a serious crime and we are taking concerns around any impact on the levels of domestic abuse seriously.
Our response to vulnerable victims remains a priority. Responding to domestic abuse forms part of our core operational response.
We want to reassure victims that they can still call us, but if their situation makes calling difficult they can contact many forces online or access the national DA helpline or support services online.
Yes. Each contact to the police for help will be risk assessed. Priority of response will be given to maintaining public order, situations of violence or where life is in danger and where a very vulnerable person is involved.
No. When policing is under severe strain, from either demand or capacity issues, some services will have to be reduced – that could mean historic investigations that have a low risk attached to them. We will always focus on core policing and serious crime – including murder.